Terms of Service

Last updated: 11 September 2026

ARCHER ("we," "our," or "us") respects your privacy. This Privacy Policy explains how we collect, use, disclose and protect personal information when you visit archerbody.com, purchase an ARCHER product, contact us, or otherwise interact with our website.

We are based in Australia and handle personal information in line with the Privacy Act 1988 (Cth) and the Australian Privacy Principles. If you live outside Australia, you may also have rights under the laws of the place where you live.

Information We Collect

When you visit or use our website, we may collect information including:

Information you provide directly, such as your name, email address, phone number, billing address, shipping address, and information necessary to complete your order.

Payment information, which is processed securely by our payment providers. We do not directly store your complete credit or debit card details.

Order and customer-service information, including products purchased, shipping information, returns, refund requests, and communications with our support team.

Information collected automatically, such as your IP address, browser type, device type, operating system, pages viewed, referring website, approximate location, and how you interact with our website.

Cookies and similar technologies, including pixels and other tracking tools used to operate the website, remember preferences, understand website usage and measure advertising performance.

We do not ask for health information as part of a purchase. If you choose to tell us about an injury, a pregnancy or a health condition (for example, in a support email), we will only use that information to help with your request.

Where it is lawful and practicable, you may deal with us without identifying yourself, for example when asking a general question. We do need your name and address to process and deliver an order.

How We Use Your Information

We may use personal information to:

Process and fulfil your orders.
Process payments securely.
Send order confirmations, shipping updates, tracking information and your digital guides.
Provide customer support.
Handle returns and refunds under our 100-Day Money-Back Guarantee.
Prevent fraud and protect our website and customers.
Improve our products, website, advertising and customer experience.
Understand how visitors use our website.
Measure the effectiveness of our advertising.
Send marketing emails or messages where you have agreed to receive them.
Comply with applicable legal and regulatory obligations.

We only send marketing messages with your consent, in line with the Spam Act 2003 (Cth). You can unsubscribe at any time using the unsubscribe link included in every marketing email.

How We Share Information

We do not sell your personal information.

We may share limited personal information with service providers that help us operate ARCHER, including:

Payment providers, such as Shopify Payments, Shop Pay, Apple Pay, Google Pay or other payment services available at checkout.

Shipping and fulfilment providers, including carriers and warehouse partners that need your information to deliver your order.

Website and ecommerce providers, including Shopify and services used to operate our store.

Analytics providers, such as Google Analytics, which help us understand how our website is used.

Advertising platforms, such as Meta, Google and TikTok, which may receive information through cookies, pixels or similar technologies so we can measure and improve our advertising.

Customer-support and email providers used to communicate with you and manage support requests.

We aim to give these providers only the information reasonably necessary for them to perform their function.

Overseas Disclosure

Some of our service providers, including Shopify, Meta, Google and TikTok, store or process information outside Australia, including in the United States and other countries where those providers operate.

When we use providers overseas, we take reasonable steps to make sure they handle personal information in a way that is consistent with the Australian Privacy Principles.

Advertising and Tracking Technologies

We may use advertising technologies such as the Meta Pixel, Google advertising tools, the TikTok Pixel and similar technologies.

These tools may collect information about visits to our website and actions taken on it so that we can:

Measure advertising performance.
Understand which advertisements lead people to our website.
Improve our marketing.
Show advertisements that may be more relevant to potential customers.

You can manage these technologies through the cookie preferences on our website, your browser settings, and the ad settings of each platform.

Cookies

ARCHER uses cookies and similar technologies to:

Keep the website functioning properly.
Remember preferences.
Maintain your shopping cart.
Understand website traffic and usage.
Prevent fraud.
Measure advertising performance.

You can control or disable cookies through your browser settings or the cookie preferences on our website. Certain parts of the website may not function correctly if cookies are disabled.

Data Security

We use reasonable administrative, technical and organisational measures designed to protect personal information from misuse, interference, loss, and unauthorised access, modification or disclosure.

Our website uses secure encrypted connections, and payments are processed through established third-party payment providers.

However, no internet transmission or electronic storage system can be guaranteed to be completely secure.

If a data breach is likely to result in serious harm to you, we will notify you and the Office of the Australian Information Commissioner (OAIC) where required under the Notifiable Data Breaches scheme.

How Long We Keep Information

We retain personal information for as long as reasonably necessary to:

Fulfil your order.
Provide customer service.
Maintain business and transaction records.
Resolve disputes.
Prevent fraud.
Meet accounting, tax and legal obligations.

When information is no longer reasonably required, we take reasonable steps to delete or de-identify it.

Your Privacy Rights

You have the right to:

Request access to the personal information we hold about you.
Request correction of information that is inaccurate, out of date, incomplete or misleading.
Ask us to delete personal information we no longer need, subject to our legal obligations.
Ask how your personal information has been used or disclosed.
Opt out of marketing communications at any time.

To submit a privacy request, email:

hello@archerbody.com

We may need to verify your identity before completing certain requests. We aim to respond within 30 days.

Making a Complaint

If you have a concern about how we have handled your personal information, please contact us first at hello@archerbody.com and we will do our best to resolve it.

If you are not satisfied with our response, you can contact the Office of the Australian Information Commissioner (OAIC) at www.oaic.gov.au.

Children's Privacy

Our website and products are intended for adults.

We do not knowingly collect personal information from anyone under 18.

If we become aware that personal information from a child has been collected, we will take reasonable steps to delete it.

Third-Party Websites

Our website may contain links to third-party websites or services, such as the classes in our Guided Class Library.

Their privacy practices are governed by their own policies, and ARCHER is not responsible for the privacy practices of third-party websites.

Changes to This Policy

We may update this Privacy Policy from time to time.

When we make changes, the updated version will be posted on this page and the "Last updated" date at the top will be revised.

We encourage you to review this policy periodically.

Contact Us

If you have questions about this Privacy Policy, how your personal information is handled, or would like to exercise a privacy right, contact us at:

ARCHER
Email: hello@archerbody.com